Quality Management System

Today's globalised world, together with rapid advances in information, technology and communication, has created an environment of intense competition and economic rivalry in which new developments emerge daily. DEMAŞ A.Ş. recognises that the key to surviving in this dynamic environment is to offer products and services that meet customer needs and expectations. To achieve this goal, a comprehensive Quality Management System is implemented, focused on continuous improvement and covering all stages such as design, production, marketing and after-sales service.

The implementation of TS EN ISO 9001 has enabled us to develop our understanding of quality within the company, increase profitability, efficiency and market share, optimise management processes, reduce costs, increase employee satisfaction, strengthen internal communication, provide comprehensive monitoring and control in all activities, minimise product returns, reduce customer complaints, and increase satisfaction at both national and international levels.

ISO 27001 Information Security Management System

To ensure effective corporate information security, we have adopted the ISO 27001 Information Security Management System. This system aims to provide effective corporate information security by covering people, processes and information systems. Supported by senior management, this system inspires stakeholder confidence by protecting information assets and implementing the relevant security measures.

Our ISO 27001 Objectives

To provide accurate, reliable and trustworthy information
To prevent additional workload and loss of time
To minimise risks
To ensure business continuity
To protect the confidentiality of information assets
To raise awareness of information systems and vulnerabilities
To preserve the accuracy and integrity of information
To meet legal requirements
To protect access to information assets
To protect our corporate reputation