QUALITY MANAGEMENT SYSTEM
Bugünün küreselleşmiş dünyası, bilgi, teknoloji ve iletişim alanındaki hızlı ilerlemelerle birlikte, günlük olarak yeni gelişmelerin ortaya çıktığı şiddetli bir rekabet ve ekonomik yarış ortamı yaratmıştır. DEMAŞ A.Ş., bu dinamik ortamda hayatta kalmanın anahtarının, müşteri ihtiyaçlarını ve beklentilerini karşılayan ürün ve hizmetler sunmak olduğunu fark etmektedir. Bu amaca ulaşmak için, sürekli iyileştirme odaklı, tasarım, üretim, pazarlama ve satış sonrası hizmet gibi tüm aşamaları kapsayan kapsamlı bir Kalite Yönetim Sistemi uygulanır.
The implementation of TS EN ISO 9001 has allowed us to enhance our quality standards within the company. It has enabled us to increase profitability, efficiency, and market share, optimize management processes, reduce costs, improve employee satisfaction, strengthen internal communication, ensure comprehensive monitoring and control in all activities, minimize product returns, reduce customer complaints both nationally and internationally, and enhance overall satisfaction.
Moreover, in ensuring effective corporate information security, we have adopted the ISO 27001 Information Security Management System. This system aims to provide effective corporate information security by encompassing people, processes, and information systems. Supported by top management, this system inspires stakeholder confidence by safeguarding information assets and implementing relevant security measures. The ISO 27001 Information Security Management System covers corporate structure, policies, planning activities, responsibilities, practices, procedures, processes, and resources.
Through ISO 27001, our objectives include providing accurate, reliable, and trustworthy information, preventing additional workload and time loss, minimizing risks, ensuring business continuity, maintaining the confidentiality of information assets, increasing awareness about information systems and vulnerabilities, preserving the accuracy and integrity of information, maintaining its unchanged state, meeting legal requirements, protecting access to information assets, and safeguarding our corporate reputation.




